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Kestrel Plumbing& Heating · Northeast Queens

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24/7 emergency plumbing in northeast Queens

Burst pipe, flooding, or sewage backup? Call now. A real plumber answers 24/7 and we'll get someone to you fast.

A plumber picks up, day or night

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  1. Shut off your main water valve. Usually on the basement's front wall, where the line comes in from the street.
  2. Cut power to wet areas at the breaker if water is near outlets or appliances.
  3. Call us. We aim to arrive within 60 to 90 minutes in northeast Queens.

Signs it's time to call

  • Burst or frozen pipe
  • Water coming through a ceiling
  • Sewage backing up
  • No water to the house
  • Gas smell near a water heater (call 911 and your gas utility first)
  • Overflowing toilet that won't stop

How we handle it

While you wait for us: shut off your main water valve (usually where the water line enters the basement), turn off electricity to any wet areas, and move valuables away from the water. We'll take it from there.

What it costsEmergency visits have a clear after-hours call-out fee, quoted on the phone before we come out.

Common questions

Where is my main shutoff?

In most Queens homes it's in the basement on the front wall, where the water line comes in from the street. It's worth finding it before you need it.

How fast can you get here?

For emergencies in our service area, we aim to arrive within 60 to 90 minutes.

Got a plumbing problem?
Let's fix it today.

Call or send a request. We'll get back to you within the hour.

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